Was the staff professional and courteous?
Was the staff professional and courteous? Yes
Was the staff professional and courteous? No
Was the staff professional and courteous? N/A
Did the staff verify your billing information, if applicable?
Did the staff verify your billing information, if applicable? Yes
Did the staff verify your billing information, if applicable? No
Did the staff verify your billing information, if applicable? N/A
Were you properly identified by name?
Were you properly identified by name? Yes
Were you properly identified by name? No
Were you properly identified by name? N/A
Were the specimens labeled in your presence?
Were the specimens labeled in your presence? Yes
Were the specimens labeled in your presence? No
Were the specimens labeled in your presence? N/A
Did the facility present a professional appearance?
Did the facility present a professional appearance? Yes
Did the facility present a professional appearance? No
Did the facility present a professional appearance? N/A
Were any questions or concerns addressed?
Were any questions or concerns addressed? Yes
Were any questions or concerns addressed? No
Were any questions or concerns addressed? N/A
Was the staff sensitive to your needs?
Was the staff sensitive to your needs? Yes
Was the staff sensitive to your needs? No
Was the staff sensitive to your needs? N/A
Would you recommend our laboratory services to others?
Would you recommend our laboratory services to others? Yes
Would you recommend our laboratory services to others? No
Would you recommend our laboratory services to others? N/A
Was your wait time acceptable? (If not, please explain)
Was your wait time acceptable? (If not, please explain) Yes
Was your wait time acceptable? (If not, please explain) No
Was your wait time acceptable? (If not, please explain) N/A