Billing Services Contact Information

Pre-authorization for Genetic and Molecular testing

Providing the best possible care to you and your patients is always the number one priority with Regional Medical Laboratory (RML). Many insurance companies are now requiring pre-authorization for genetic and molecular testing. Payers will only cover testing when used for certain diagnostic conditions. The payer may not cover the testing if it is done as a screening. RML is encouraging all our clients to check with the patient’s insurance before ordering genetic and molecular tests, to determine if pre-authorization is needed.

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RML offers billing flexibility which meets the needs of our clients, physicians, and patients.  Options include billing the physician, the patient or the third party insurer with whom we file. We can also accommodate a patient's secondary insurance. A list of these insurers is available on request. In order for RML to bill the patient or a third party insurer, we ask that the Patient Information and Billing Information sections of the RML test requisition be completed and/or a copy of the patient's insurance card, front and back, be attached to the requisition.

(Billing_4.jpg)Business Office
9330 East 41st Street, Suite 105
Tulsa, OK 74145

(800) 331-9102 or (918) 744-2164 (918) 744-2208 or (918) 744-2204

Monday - Friday 8:30am to 4:30pm

 


Client Billing

For client-billed accounts, a single monthly statement itemizing the dates of testing, patient name, tests requested and associated charges will be sent to each client. Clients may contact the billing office when needing assistance with billing statements.

(918) 744-2164

Monday - Friday 8:30am to 4:30pm


Patient Billing

When patient billing is preferred, patients are encouraged to pay at the time services are rendered. Otherwise, please provide the patient’s address and phone number in the patient information box on the RML test requisition form.

Insurances and Medicare/Medicaid filed by RML will be discussed under the “Third Party Payor” heading.

Third Party Payor

RML will bill third party payors if all necessary information is completed on the RML test requisition form. Please indicate by circling the appropriate insurance in the Billing Information section of the RML test requisition form. Please note the information required for most third party payor insurances.

  • Patient Name
  • Patient Address
  • Insured’s Name
  • Insured’s Address
  • Insured’s Policy Number
    (usually insured’s social security number)
  • Insured’s Employer
  • Insured’s Group Number
  • Insurances Filed by RML