As a patient there are some things you should know about Regional Medical Laboratory. RML is one of the leading laboratories in mid-America, utilizing the latest in technology and computer systems for reliable testing and friendly service, all with one purpose in mind: You, the patient.
To ensure customer satisfaction, systems are in place that monitor for quality assurance and technical performance from the time of collection of the specimen to the reporting and billing. Over 6,000 specimens are analyzed daily! Client Services personnel are available to answer questions concerning specimen collection requirements and turnaround times. Our dedicated and experienced Medical Technologists who perform the testing adhere to a rigid quality control program to ensure accuracy of results. It is that kind of compassionate care that is paramount to each individual member of our staff. Because the patient comes first, excellence is achieved through teamwork; every employee is encouraged to bring out the best in themselves and in their co-workers.