Patient Billing Information

Our goal is to provide superior customer service, if you feel your needs have not been met, please ask to speak to a Coordinator, Business Analyst or Manager to further assist you.

Regional Medical Laboratory Billing Office 

Business Office
9330 East 41st Street, Suite 105
Tulsa, OK 74145

(800) 331-9102 or (918) 744-2164 (918) 744-2208 or (918) 744-2204

We have a variety of ways for you to discuss your billing statement:
1) In person with a representative from our billing office.
2) By phone (918) 744-2164 or toll free (800) 331-9102.
3) By E-mail, from work or home at LabBilling@ascension.org


Aetna (Aetna-logo.PNG)

Regional Medical Laboratory is an in-network laboratory for a number of national and local insurance companies including Aetna.

We are in-network for all Aetna's major plan types and you can see our in-network status by using Aetna's Find a Provider section on Aetna.com. To help your decision in choosing Regional Medical Laboratory as your laboratory of choice, please see the list below of Aetna's major plans we are in network with - within the State of Oklahoma (for all other plans outside of Oklahoma please refer to Aetna.com Find a Provider).

Aetna Whole Health Plans

  • (OK) Aetna Whole Health℠ - St. John OK Health Initiatives - Choice POS II
  • (OK) Aetna Whole Health℠ - St. John OK Health Initiatives - Elect Choice
  • (OK) Aetna Whole Health℠ - St. John OK Health Initiatives - Managed Choice
  • (OK) Aetna Whole Health℠ - St. John OK Health Initiatives HMO/HNO
  • (OK) Aetna Whole Health℠ Oklahoma Choice POS II
  • (OK) Aetna Whole Health℠ Oklahoma Open Access Aetna Select
  • (OK) Aetna Whole Health℠ Oklahoma Open Access Managed Choice

Aetna Standard Plans

  • Aetna Affordable Health Choices® limited benefits insurance plan (SRC only)
  • Aetna Select℠
  • Aetna Voluntary Plans
  • HMO
  • Managed Choice® POS
  • Open Choice® PPO
  • QPOS®

Aetna Open Access Plans

  • Aetna Choice® POS II (Open Access)
  • Aetna Health Network Only℠ (Open Access)
  • Aetna Health Network Option℠ (Open Access)
  • Aetna Select℠ (Open Access)
  • Elect Choice® EPO (Open Access)
  • Managed Choice® POS (Open Access)

Aetna HealthFund Plans

  • Aetna Choice® POS (Aetna HealthFund®)
  • Aetna Choice® POS II (Aetna HealthFund®)
  • Aetna HealthFund® Aetna Health Network Only℠ (Open Access)
  • Aetna HealthFund® Aetna Health Network Option℠ (Open Access)
  • Aetna Open Access® Elect Choice® EPO (Aetna HealthFund®)
  • Aetna Open Access® Managed Choice® POS (Aetna HealthFund®)
  • Open Access Aetna Select℠ (Aetna HealthFund®)
  • Open Choice® PPO (Aetna HealthFund®)

Aetna Premier Care Network

  • Aetna Premier Care Network (APCN) - Choice POS II/Open Access Managed Choice
  • Aetna Premier Care Network (APCN) - Open Access Aetna Select

Aetna Premier Care Network Plus

  • Aetna Premier Care Network Plus (APCN Plus) - Open Access Aetna Select
  • Aetna Premier Care Network Plus (APCN Plus) - St. John Oklahoma Health Initiatives - Choice POSII
  • Aetna Premier Care Network Plus (APCN Plus) - St. John Oklahoma Health Initiatives - Open Access Aetna Select

Aetna Premier Care Network Plan (2022 Plans)

  • Aetna Premier Care Network Plus (APCN Plus) - Choice POSII
  • Aetna Premier Care Network Plus (APCN Plus) - Open Access Aetna Select

Small Group Under 51 Employees

  • Oklahoma HMO
  • Oklahoma Managed Choice Open Access (OAMC)

Aetna with Innovation Health

  • Aetna with Innovation Health Aetna Select
  • Aetna with Innovation Health POS
  • Aetna with Innovation Health PPO