Pre-authorization for Genetic and Molecular testing
Providing the best possible care to you and your patients is always the number one priority with Regional Medical Laboratory (RML). Many insurance companies are now requiring pre-authorization for genetic and molecular testing. Payers will only cover testing when used for certain diagnostic conditions. The payer may not cover the testing if it is done as a screening. RML is encouraging all our clients to check with the patient’s insurance before ordering genetic and molecular tests, to determine if pre-authorization is needed.
RML's Response to Ebola
RML is committed to supporting the community. Our dedicated pathologists, medical technologists and multiple other associates have been involved in helping establish a protocol in response to suspected Ebola infection for some of the Tulsa community hospitals. Part of this protocol is making sure that high and low-risk Ebola patient specimens are only collected, handled, and tested in a very specific manner. Do NOT collect specimens in your office. Direct the patient to a hospital emergency room. In addition, preparing office staff with a guided plan on how to distinguish between a suspected Ebola patient versus a patient that is experiencing the symptoms of various other colds and viruses is important to be able to quickly identify potential risks. The CDC has provided guidelines for evaluating the risk factors and placing patients into categories. These can be found at: http://www.cdc.gov/vhf/ebola/exposure/risk-factors-when-evaluating-person-for-exposure.html
Additional information and protocols being provided by the experts are constantly being updated, therefore we have added links below for more detailed information. If after you have reviewed this you have further questions please call our client services department at 918-744-2500 between the hours of 9am-5pm.
- Centers for Disease Control home page has the most up to date information that is being released: http://www.cdc.gov
- Oklahoma State Department of Health Ebola information
- Facts about Ebola: http://www.ok.gov/health2/documents/Ebola.2014.pdf
- "Could it be Ebola" fact sheet: http://www.cdc.gov/vhf/ebola/pdf/could-it-be-ebola.pdf
Partnering With RML
Service inquiries and request can be facilitated by contacting our Marketing Department at (918) 744-2553. A Sales Executive or Account Representative will contact you to discuss how RML can best meet the testing needs of your specific practice.
RML and PLA offer a variety of flexible and unique services. From having pathologists on site and on call to computer interfacing solutions, service is what our customers can rely on for the laboratory needs of their patients and practice. RML provides full-time, on-site customer service representatives, including registered medical technologists at many locations, to assist clients with their laboratory service needs.
Customer service representatives are available to handle your calls on the days and times specified below. Specimen Pickups, Supplies and Results are available on the days and time specified below as well.
Monday - Friday
7:00 AM - 11:00 PM
Saturdays, Sundays & Holidays
7:00 AM - 3:30 PM
You may contact our client services department to tailor your requisition to your particular needs.
To reorder requisitions, fax the requisition with the yellow fluorescent sticker labeled "To reorder form" to (918) 744-2349.