Hospital Center

K-Shield Butterfly Collection Instructions

The K-Shield Butterfly may be used with a syringe or with a Vacutainer with an adaptor.

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RML Hospital Center

Services Provided

RML and PLA offer a variety of flexible and unique services. From having pathologists on site and on call to computer interfacing solutions, service is what our customers can rely on for the laboratory needs of their patients and practice.

Customer Service

RML provides full-time, on-site customer service representatives, including registered medical technologists at many locations, to assist clients with their laboratory service needs. Customer service representatives are available to handle your calls from 7:30 a.m. to 11:00 p.m., Monday through Friday and 7:00 a.m. to 3:00 p.m., Saturdays and Holidays for specimen pickups, supplies and results. Client service technologists are available to handle more in-depth calls and are staffed from 8:30 a.m. to 11:00 p.m. Monday through Friday. All calls to (918) 744-2500 will be answered by other laboratory staff outside of these hours and days.

See the Contact RML section for specific service area phone numbers.

Continuing Education Services

Continuing medical education is provided through in-service training programs, informational literature, and guest speakers to groups or organizations. Training programs and guest speakers may be requested through our client services department. RML memos and newsletters covering current laboratory topics will be distributed quarterly or as indicated to clients.

Management Services

A Mutual Management Plan may be negotiated in which RML contracts with clients to manage or direct laboratory services.

Clients may arrange for RML management personnel to consult on aspects of laboratory operations such as cost accounting, government regulations, personnel management, data processing and materials management. All management services can be arranged by the Laboratory Administrator at (918) 744-2553 or (800) 722-8077